Sorry, something went wrong with your Xbox Insider Hub registration error

the Xbox Insider Center on the Xbox console and on Windows 11 or Windows 10 PCs offers advance system features, apps, and games, depending on your status in the Xbox Insider Program and your console or PC settings. This position provides the most suitable solutions for Sorry, something went wrong with your registration and the associated unexpected experience you might encounter on the Xbox Insider Hub.

When this issue occurs, depending on the gaming device you are using, you may receive the following message(s);

  • Contact Xbox Support to continue. Sorry, something went wrong with your registration.
  • There is a problem, try checking in later. We are unable to process your registration.

When your registration fails, it may be due to the following reasons:

  • Limited capacity: Some game and app tests only have a limited number of slots available. Microsoft will let you know when a preview is full and ask you to come back later in case more space becomes available.
  • Age restrictions: With previews allowing a quick look at a game, they sometimes become available for testing before they have been rated. When a game is unrated, you may not be able to download it depending on your account and family settings. This is probably the case if you have ever been part of a family account.
  • Other unknown errors

Sorry, something went wrong with your signup — Xbox Insider Hub error

As with any app, the Xbox Insider Hub can experience certain issues, ranging from difficulties signing into the app to unexpected behavior when signing up for game content. If you receive the message Sorry, something went wrong with your registration in the Xbox Insider Hub app on your Windows 11/10 PC or Xbox console whenever you click To rejoin on a specific item in the Insider Content tab, you can try our recommended solutions below in no particular order to resolve the issue on your game system.

  1. Make sure you’re signed in to the correct account
  2. Reset/Reinstall the Xbox Insider Hub app
  3. File a bug report in Feedback Hub

Let’s take a look at the description of the process involved regarding each of the listed solutions.

Before trying the solutions below, make sure you:

1]Make sure you are logged in to the correct account

First, in your attempt to solve the Sorry, something went wrong with your registration or a related issue in the Xbox Insider Hub app on your Windows 11/10 PC or Xbox console, you need to confirm that you are signed in to the correct account, as different accounts will have different permissions. You can confirm your account by checking the Gamertag visible in the main Xbox Insider Hub window on PC.

If the correct gamertag is showing in the Xbox Insider hub but you still can’t successfully complete your registration, try the next solution.

2]Reset/Reinstall the Xbox Insider Hub app

PC users can try resetting the Xbox Insider Hub app first. If this action did not resolve the current issue, you can now uninstall and reinstall the Windows Store app. We also recommend that you run the Windows Store Apps Troubleshooter and see if that helps.

3]File a bug report in Feedback Hub

Feedback Center

On your Xbox console, follow these steps:

  • Press and hold the Xbox button.
  • To select to report a problem > Report a new issue.
  • Provide details of the issue you are having with a clear description, best-fit category, and any relevant attachments.
  • To select Submit once you have finished.

On your Windows 11/10 PC, follow these steps:

In addition to following the standard steps for reporting a bug using the feedback hub, to best equip Xbox support teams to investigate unexpected behavior you’re experiencing, follow these steps:

%LocalAppData%PackagesMicrosoft.FlightDashboard_8wekyb3d8bbweLocalStateDiagOutputDirdashboard-*.log

In the location, copy the log files. If you have already created a report, add these logs.


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Steven L. Nielsen